Privacy Policy

Dalla Lidia Merletti S.r.l. is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our e-commerce site.

1. Information We Collect

We may collect and process the following personal data about you:

• Name and surname
• Address
• Phone number
• Email address
• Payment information (e.g., credit card details)
• Information about your use of our website (e.g., IP address, browser type, access times)
• Purchase preferences and interests

2. How We Collect Information

We collect personal information directly from you when you:

• Register on our site
• Place an order
• Participate in surveys or promotions
• Communicate with us via email, phone, or other means
• Interact with our website through cookies

3. Use of Information

We use your personal information to:

• Process and complete your orders
• Provide customer support
• Manage your account
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal and regulatory obligations

4. Sharing Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with:

• Third-party service providers who help us operate our website and provide our services
• Legal and regulatory authorities, if required by law

5. Information Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, destruction, or damage.

6. Your Rights

Under the GDPR, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete personal information
• Delete your personal information
• Restrict the processing of your personal information
• Data portability
• Object to the processing of your personal information

To exercise these rights, you can contact us at info@dallalidia.com.

7. Cookies

Our site uses cookies to enhance the user experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.

8. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our site. We recommend reviewing this page periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions about our privacy policy or your personal information, you can contact us at: